Focus on Aftersales 2011

Deliver a stronger aftersales business

This one day conference will focus on key issues & critical themes affecting your aftersales business today.

With uncertainty around new and used car sales, dealers will continue to face a string of financial challenges in 2011, now more than ever dealers need to be focusing on the aftersales business.

Attend this one-day conference and gain a unique insight into the aftersales arena, helping you to:
1. Understand the potential in the aftersales business
2. Recruit and retain the right staff, in the right role
3. Compare your business against those around mainland Europe
4. Manage data to increase penetration
5. Change the mindset of service advisors - they too can up sell products and services

Final few days left to book

Click here to book now

For more information contact Kate Howard on 01733 468146 or email kate.howard@bauermedia.co.uk

Group discounts apply - please call for details.

Speakers at the conference include:
Chairman: Pete Turner, Advantage Business Group
Richard Brown, Specialist Waste Recycling
Rod Castle, Remit Resourcing
Paul Everitt, SMMT
Jeremy Evans, Marketing Delivery
Roddy Graham, The Institute of Car Fleet Management
Dave Croston, Continental Tyres
James Ward, GiPA UK
Robert Forrester, Vertu Motors
Dave Johnson, MSX International
Jeroen Bello, Akzo Nobel