Deliver a stronger aftersales business

An inspiring one day conference focusing on the key issues & critical themes affecting your aftersales business today.

With uncertainty around new car sales, dealers will continue to face a string of financial challenges in 2010, now more than ever you need to be focusing on your aftersales business.

Attend this one-day conference and gain a unique insight into the aftersales arena, helping you to:
1. Understand the key to successfully implementing a CRM strategy.  Discover your key customers...and keep them!
2. Improve your service adviser training.  Coaching advice on getting the best out of your dealership service advisers.
3. Maximise your workshop profit opportunities through workshop efficiencies.  Time vs money vs reputation.
4. Increase your sales opportunities through upselling.  The key to increased profits.
5. Capture the fleet servicing market.

Click here to book now

For more information contact Kate Howard on 01733 468146 or email kate.howard@bauermedia.co.uk

Latest speakers confirmed include:
Steve Nash, President, IMI - Conference Chairman
Simon Bowkett, Managing Director, Symco Training
James Ward, General Manager, GiPA UK
Steve Jelliss, Aftersales Director, Mazda Motors UK
Davin Abbott, UK Product Manager, ADP Dealer Services
Dave Croston, General Sales Manager - Car Dealer, Continental Tyres
John Lewis, Chief Executive, British Vehicle Rental and Leasing Association
Jon Blythe, Business Unit Director - Automotive, CPM UK
Graeme Cassidy, UK National Accounts & OEM Manager, Mobil 1
Simon Everett, Group Operations Director, Jardine Motors Group