BEGIN:VCALENDAR
PRODID:-//Microsoft Corporation//Outlook 11.0 MIMEDIR//EN
VERSION:1.0
BEGIN:VEVENT
DTSTART:20110406T073000Z
DTEND:20110406T160000Z
LOCATION;ENCODING=QUOTED-PRINTABLE:Quadrangle Conference Centre, Oxford
UID:040000008200E00074C5B7101A82E00800000000A01EA1F2B39ACB010000000000000000100
 000006BDCC95622B9AA4D8E82C58960BF99B8
DESCRIPTION;ENCODING=QUOTED-PRINTABLE:Focus on Aftersales 2011 =0D=0A=0D=0A=
Deliver a stronger aftersales business=0D=0A=0D=0AThis one day conference w=
ill focus on key issues & critical themes affecting your aftersales busines=
s today.=0D=0A=0D=0AWith uncertainty around new and used car sales, dealers=
 will continue to face a string of financial challenges in 2011, now more t=
han ever dealers need to be focusing on the aftersales business.=0D=0A=0D=
=0AAttend this one-day conference and gain a unique insight into the afters=
ales arena, helping you to:=0D=0A1. Understand the potential in the aftersa=
les business=0D=0A2. Recruit and retain the right staff, in the right role=
=0D=0A3. Explore ways to change consumer perception of the franchised deale=
r=0D=0A4. Manage data to increase penetration=0D=0A5. Change the mindset of=
 service advisors - they too can up sell products and services=0D=0A
SUMMARY;ENCODING=QUOTED-PRINTABLE:AM Aftersales Conference 2011
PRIORITY:3
END:VEVENT
END:VCALENDAR