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The oil up-sell…or con?

08 October 2010 10:08 in

A cautionary tale emerged at our offices this week which must compel dealer principals to double-check their service up-sell processes.

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Guest blog: Why dealers will be preparing for a busy six months

20 September 2010 14:32 in

Tim Peake, commercial director of Trader Media Group gives his views on the car industry and explains what consumers need to consider when purchasing a new car.

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Tackling queues in your service reception

31 August 2010 17:14 in

AM has just edited its best practice guide on dealership management. I pulled these tips on avoiding queues in your service reception I thought might prompt some useful thought.

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