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Tackling queues in your service reception

31 August 2010 17:14 in

AM has just edited its best practice guide on dealership management. I pulled these tips on avoiding queues in your service reception I thought might prompt some useful thought.

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Are banks doing enough to help business?

05 August 2010 11:47 in

Just spotted this article in The Guardian this morning. We've done polls on this subject before and there's always going to be mixed reports about relationships between funders and dealerships.

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A higher rate of VAT?

18 June 2010 12:17 in

In view of the new Government's stated objective of reducing the deficit, we believe it is highly likely that VAT rates will increase in Tuesday's 'emergency' Budget

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poll header

Do you operate a loyalty reward scheme that encourages customers to share their experience?

Yes: 28.6 %

No: 42.9 %

Not yet but considering it: 28.5 %

Vote now