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Guest blog: Technology doesn’t drive up service revenue, people do

14 January 2013 12:07 in

A guest blog from Guy Allman, chief executive at BTC, on changing mindsets in the service department to help staff realise their potential.

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Block Exemption: What’s the real likelihood of June 1 ushering in overwhelming change?

07 December 2012 09:30 in

With 2013 nearly upon us, one date every vehicle dealer will probably want to circle on next year’s wall calendar is June 1.

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Is Audi City the dealership of the future?

09 November 2012 12:36 in

I recently visited Audi City in central London to experience the German brand's vision of future automotive retail.

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poll header

Do customers buy cars from you because of your brand, or the manufacturer's? Please leave a comment

My dealer brand and reputation: 41.4 %

The manufacturer's brand and reputation: 44.8 %

It's about the product, not the brand: 13.8 %

Vote now