Service expenses as % gross
Franchised dealer performance
Benchmark: 40.0%
| Key | Service expenses as % gross |
| Nov - 2021 | 58.00% |
| Oct - 2021 | 54.70% |
| Sep - 2021 | 57.70% |
| Aug - 2021 | 57.40% |
| Jul - 2021 | 56.00% |
| Jun - 2021 | 56.30% |
| Dec - 2020 | 60.90% |
| Nov - 2020 | 61.50% |
| Oct - 2020 | 61.80% |
| Sep - 2020 | 64.30% |
| Jul - 2020 | 65.40% |
| Jun - 2020 | 66.90% |
| Apr - 2020 | % |
| Mar - 2020 | 65.30% |
| Feb - 2020 | 63.60% |
| Jan - 2020 | 63.80% |
| Dec - 2019 | 63.60% |
| Nov - 2019 | 63.80% |
| Oct - 2019 | 63.20% |
| Sep - 2019 | 63.20% |
| Aug - 2019 | 63.30% |
| Jul - 2019 | 63.00% |
| Jun - 2019 | 63.20% |
| May - 2019 | 63.10% |
| Apr - 2019 | 62.90% |
| Mar - 2019 | 62.90% |
| Feb - 2019 | 63.00% |
| Jan - 2019 | 63.10% |
| Dec - 2018 | 63.10% |
| Nov - 2018 | 62.60% |
| Oct - 2018 | 62.50% |
| Sep - 2018 | 62.60% |
| Aug - 2018 | 62.40% |
| Jul - 2018 | 62.20% |
| Jun - 2018 | 62.40% |
| May - 2018 | 62.40% |
| Apr - 2018 | 62.40% |
| Mar - 2018 | 62.70% |
| Feb - 2018 | 62.30% |
| Jan - 2018 | 62.00% |
| Dec - 2017 | 62.00% |
| Nov - 2017 | 61.50% |
| Oct - 2017 | 61.20% |
| Sep - 2017 | 61.10% |
| Aug - 2017 | 60.90% |
| Jul - 2017 | 60.70% |
| Jun - 2017 | 60.60% |
| May - 2017 | 60.80% |
| Apr - 2017 | 60.80% |
| Mar - 2017 | 60.00% |
| Feb - 2017 | 60.50% |
| Jan - 2017 | 60.30% |
| Dec - 2016 | 60.30% |
| Nov - 2016 | 60.30% |
| Oct - 2016 | 60.40% |
| Sep - 2016 | 60.30% |
| Aug - 2016 | 60.40% |
| Jul - 2016 | 60.60% |
| Jun - 2016 | 60.00% |
| May - 2016 | 59.60% |
| Apr - 2016 | 59.60% |
| Mar - 2016 | 59.80% |
| Feb - 2016 | 59.60% |
| Jan - 2016 | 59.70% |
| Dec - 2015 | 59.50% |
| Nov - 2015 | 59.60% |
| Oct - 2015 | 59.70% |
| Sep - 2015 | 59.50% |
| Aug - 2015 | 59.50% |
| Jul - 2015 | 59.30% |
| Jun - 2015 | 59.20% |
| May - 2015 | 59.30% |
| Apr - 2015 | 59.00% |
| Mar - 2015 | 58.90% |
| Feb - 2015 | 58.90% |
| Jan - 2015 | 58.80% |
| Dec - 2014 | 58.30% |
| Nov - 2014 | 58.00% |
| Oct - 2014 | 57.70% |
| Sep - 2014 | 57.50% |
| Aug - 2014 | 57.60% |
| Jul - 2014 | 57.30% |
| Jun - 2014 | 57.20% |
| May - 2014 | 57.20% |
| Apr - 2014 | 56.90% |
| Mar - 2014 | 56.70% |
| Feb - 2014 | 56.90% |
| Jan - 2014 | 56.80% |
| Dec - 2013 | 56.90% |
| Nov - 2013 | 57.00% |
| Oct - 2013 | 56.70% |
| Sep - 2013 | 40.00% |
| Aug - 2013 | 56.80% |
| Jul - 2013 | 56.60% |
| Jun - 2013 | 56.60% |
| May - 2013 | 56.60% |
| Apr - 2013 | 56.20% |
| Mar - 2013 | 56.70% |
| Feb - 2013 | 56.40% |
| Jan - 2013 | 56.20% |
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