Managing director Angela Barrow led a multi-million pound management buyout that took service plan provider Emac out of the ownership of a group of private investors.
A number of investment firms courted the management team at Emac, which has built a customer database of over 40,000.
Barrow said Crewe-based Emac employs 55 people and is growing rapidly – this year’s turnover will be close to £5m.
She plans to expand the company’s core service plan business and move into other support services. Acquisitions are possible.
Barrow said: “We are focused on supplying service plans in various formats.”
Competition in service plan provision is growing, but she said Emac is the market leader: “Before we established scalable technology and processes, these plans had largely failed to make an impact,” she said.