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"If I was a dealer.." Manufacturer bosses have their say

“I’d concentrate on the basics. It’s very easy to get wrapped up in the sales growth and forget about processes. Ensuring staff have the right levels of training and understanding of the products is one of the best ways to ensure customer satisfaction.”

01 Jul 2014

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Will new car profits increase or decrease in 2015? Please leave a comment

Increase: 15.6 %

Decrease: 65.6 %

Stay flat: 18.8 %


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