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Test drives halve over last 12 months

Wednesday 1 October 2008, 10:17
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The number of test drives has halved in the last 12 months.

Research by Google also shows that the number of new car buyers visiting just one dealership before making a purchase has doubled to 32% in the same period.

Adrian Joseph, director – automotive at Google, said: “We are arguably in the midst of the biggest change in recent times within the automotive industry – a change driven by significant shifts in consumer behaviour enabled by technology and, in particular, the internet.”

He added: “The influence of some traditional media is falling dramatically. In short, the car-buying process is being turned on its head.

“This toxic situation has serious implications for dealerships, and understanding the online opportunity to affect consumer choice has never been more critical.”

 

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