Insights & analysis

An autojumble of brands now the EV early adopters have already adopted

At a manufacturer level, the market has been experiencing almost as much turmoil as at the environmental level, in-depth analysis of Q1 new car registrations SMMT data shows

Special reports

customers buying

AM's Spotlight on Customer Experience & Retention report is now published and free to read

AM's 2024 Spotlight on Customer Experience & Retention Report for UK car dealers has just been published free here. It examines topics including effective post-purchase communications with customers, car dealers' complaints handling and online review processes, educating ICE car owners about electric vehicles, and identifying revenue streams as the EV aftersales parc continues to grow.

Events

Cars

First Drive: The Suzuki Swift offers a compelling drive - especially at entry level

The new Suzuki Swift which enters the fray as a fourth-generation model presents excellent value for money with its generous level of kit, mild-hybrid technology, and impressive fuel economy.