Our client a main dealership in Braodstairs require a Workshop controller to join their team. You will be required to ensure customer requirements are fully understood and communicated in an effective manner to other members of the department. Plan the distribution of work amongst the team utilising available skills mix. Ensure understanding and adherence to the requirements of brand service requirements and customer satisfaction indicators. Allocate jobs to the workshop productives as appropriate to ensure maximum efficiency. Liaise with internal and external customers as required for the collection and delivery of vehicles. Ideally you will have some knowledge of either a service and / or parts operation and be able to demonstrate the ability to work to short deadlines and juggle competing priorities. The role demands a flexible attitude and excellent customer service skills as you will be responsible for liaising with both internal and external customers. You will need to have a proven track record in running a successful fast paced workshop, have good management skills and be able to provide leadership for the Vehicle Technicians. If you are looking to join a growing company that can offer excellent rewards, then you need to apply for this position now. Salary: 23k + OTE - MUST HAVE PREVIOUS EXPERIENCE.
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