A growing manufacturing company of high-end bespoke mechanical products in South Oxford near Oxford, Abingdon and Wallingford is looking for an Parts Administrator from a mechanical, automotive, engineering or manufacturing background. This position is to work closely with the After Sales Manager in running an effective and efficient after sales department which involves developing professional working relationships with clients in support of their bespoke products and to manage the supply and dispatch of all after sales components and supporting documentation.
Administration of after sales parts including corresponding with customers, and where necessary transacting payment
Liaise closely with the company’s stores personnel to ensure timely delivery of components.
Assist the After Sales Manager in maintaining the accuracy of the company’s Product data base and produce statistical data when required
Assist in the reconciliation of warranty parts and labour cost and collate information and photographic evidence of failures in support of supplier reclaims
Manage the product warranty registration cards and where necessary expedite their return
Recording of information from Build Files on to Company Aftersales Database
Liaising with external Transport companies to obtain quotes & tracking of deliveries and passing on this information to end customers.
Signing off monthly Transport Invoices agreeing delivery costs
Experience in a similar parts position would be desirable along with MRP/SAP experience or
similar software and It Skills – Microsoft Office/Web-Based Shipping Tools
You need to have excellent customer service skills, be extremely organised and resilient and work well in a team.
Hours are Monday – Friday 8.00am – 4.30pm, salary £23 - £25k, 24 days holiday, healthcare, free parking.
If you have the right experience and are interested, please send your cv or call (Apply online only)
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