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After Sales Customer Service Administrator

  • Job added:   3 May 2019
  • Salary :   £9.50/hour
  • Location :   Maidenhead
  • Job Type :   Temporary
  • Reference :   209969896
  • Company :   CV-Library
Our Client based in Maidenhead, Berkshire require an After Sales Customer Service Administrator to join them on a temp to perm basis.

This is an excellent opportunity for you to demonstrate your excellent customer services skills and be rewarded with a permanent role.

Role Profile:

* Entering of reports into Company database

* Contacting stores and store customers via phone and/or email in line with manufacturers contractual requirements

* Resolving customer/store issues within the parameters defined

* Ensuring that the final resolution is in the best interests of the client whilst maintaining customer satisfaction

* Arranging and following up on the collection of damaged items and the delivery of repaired or replacement items through third party suppliers

* Assessment of collected customer goods to determine whether the defect/damage is covered under the warranty, and advising clients as appropriate

 Ad hoc, but reasonable, requests from management or clients

Hours:37.5 per week - Monday to Friday

Interested?

Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer

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