AM Online

After Sales Customer Support

  • Job added:   2 October 2019
  • Salary :   £18000 - £20000/annum
  • Location :   Swansea
  • Job Type :   Permanent
  • Reference :   210927321
  • Company :   CV-Library
Customer Service Advisors with Strong Administration Skills Urgently Required for the Llansamlet area- Immediate starts available.

If you are an experienced Customer Service Advisor or Administrator who enjoys a challenge, is good with problem solving and loves to work on your own initiative then apply today.

Cordant People Swansea is looking for charismatic, committed and confident fast-learners for our Llansamlet client in an exciting growth phase.

If you want to be a part of an energetic and resourceful Customer Service team and be able to make an impact on company performance then this role may be for you.

Salary: Up to £20k depending on experience

Hours: Working 40 hours per week over 5 days (weekend work involved)

Experience required/ Responsibilities:

Previous customer service experience

Exceptional communication skills

Excellent administration skills

Ability to listen and troubleshoot queries/ problem solving

Professionally handle pre-travel and in resort enquiries from all customers, respond accordingly and resolve effectively

Excellent time management skills and ability to prioritise workload to ensure targets are met

Ability to build rapport with customers

Ability to adapt quickly

Strong attention to detail

Previous experience with spreadsheets, reporting and booking check would be beneficial although not essential

This role is heavy admin based and includes taking calls within the department. We are looking for an individual with an excellent telephone manner, reliable and self motivated. You will need to be able to work to targets and exceed.

If you feel you are the right person for this role, then please forward your CV.

Cordant people are an equal opportunity employer.

CP2

Cordant Group is an equal opportunities employer

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