Avant Automotive delivers award winning consultancy, software and training to the automotive sector. Specialising in field services, our team of experts execute business strategy for our clients to ensure the highest quality, standards and experience is maintained for their customers.
We are seeking a highly motivated individual with relevant industry experience of Vehicle Manufacturer Bodyshop and Retailer Aftersales operations that can develop and deliver our clients business strategies.
As a Bodyshop Development Manager, you will be responsible for managing and improving operating standards, customer satisfaction and commercial performance for an industry leading, prestigious Vehicle Manufacturer’s body repair network.
Key responsibilities include implementing strategies to promote parts sales, providing expert guidance, leadership and motivation to achieve the highest standards by ensuring workshop and repair standards and quality, operational performance, exceptional customer satisfaction, training accreditation and approved parts and materials are effectively managed in the repair process.
Working from a home base, you will lead by example with a strong customer focus and commercial awareness. You will have the ability to work to tight deadlines whilst managing our client’s priorities. You will need highly effective communication, influencing and negotiating skills. You will be a high performer who consistently exceeds targets and expectations.
Computer literacy is an essential component of the role, as you will be managing key performance data and reports on Avant’s unique software systems, monitoring and reporting on retailers and bodyshops within approved networks.