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Commercial Service Manager

  • Job added:   3 October 2019
  • Salary :   OTE circa £40,000
  • Location :   Romford
  • Job Type :   Other
  • Reference :   InAutomotive-10921842
  • Company :   Jago Consultants

 

 

Our client is a prestige commercial dealership group who are looking to recruit an experienced and successful Commercial Service Manager to run their service department.

Commercial Service Manager Role:

  • To oversee all aspects of the Service Department operations 
  • Reviewing CSI surveys and other measures for monitoring customer satisfaction
  • To challenge and drive the performance of the Service department staff
  • Manage, coach and motivate your team to build long-term staff delight and potential progression
  • Controlling costs for the department
  • Monitoring performance against agreed targets / budgets
  • To control the recruitment process, as required
  • Performance analysis to identify areas of weakness and appropriate, targeted marketing activity.
  • Review Service KPIs on a regular basis to track / monitor performance and identify trends


Commercial Service Manager Requirements: 

  • Previous experience as a Service Manager or Aftersales Manager who is successful in their current position
  • You will need to be a 'leader' of people and an ambassador for the brand and dealer group
  • Can demonstrate a stable career path


In return you will be working in excellent facilities, for a company who can offer long-term career progression and a rewarding package

Package:

  • OTE circa £40,000


Contact Howard at Jago Consultants

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