Our client is looking for the best Aftersales exec to join their team as an Aftersales Executive and you will play a crucial role in driving our business forward.
Friendly and professional, you will be the first point of contact for customers visiting the Centre and, as such, you'll be an important ambassador for the group
Your duties will include:
dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction;
dealing with all service enquiries by telephone, email and face-to-face;
managing the allocation and handover of customer service vehicles;
and liaising with workshop teams to ensure timely completion of customer vehicles.
Previous experience in the same, or a similar, role is required. Full UK driving licence is needed, due to having to drive customers' and company vehicles in the course of this role.
Monday to Friday 8.00 am to 6.00 pm / 9.00 am to 7.00 pm (2 week shift pattern)
1 in 3 Saturdays, 8.00 am to 2.00 pm
£20,000-£24,000 Depending on experience + bonus
Forward your Cv and covering letter for immediate contact
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