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Automotive Events
AM Online

Front of House Manager

  • Job added:   10 April 2015
  • Salary :   £26k OTE £32K
  • Location :   cardiff
  • Job Type :   Permanent
  • Reference :   14817

As a Front of House Manager they believe you should be passionate about delivering the very best experience from the moment the customers make first contact with them.

As a Front of House Manager you will lead by example providing motivation and support to the Aftersales Department. 

Job Responsibilities:

-Ensure that customers receive a first class experience whilst visiting the dealership
-Manage the customer journey to ensure that all needs are anticipated and met 
-Manage, motivate and develop the front of house team.
-Anticipate all customer needs to ensure they are addressed effectively and speedily.

Person Specification:

-You will have the ability to read people and anticipate their needs
-You will be innovative and forward thinking — constantly looking for ways to improve the customer experience
-You will have outstanding communication, motivation and coaching skills. 
-It is not essential you have previous experience in the motor trade however having experience in Event Management or 5* Hospitality would be desirable.  
-You will be computer literate, and conversant with all Microsoft and other operating platforms e.g. android.

How To Apply

For more information please send your CV to [email protected]

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