AM Online

New and Used Car Sales

  • Job added:   7 October 2019
  • Salary :   £17000 - £18000/annum
  • Location :   Evesham
  • Job Type :   Permanent
  • Reference :   210950830
  • Company :   CV-Library
New and Used Care Sales Consultant
£18k Basic £40k OTE
Must have driving licence and own car
Will be expected to travel between the 3 sites, Evesham, Tewksbury and Pershore.
Experience in the Motor Industry would be an advantage.

• To sell new and used cars and achieve personal targets and activity levels as required for the role
• Always be prepared to receive and process enquiries, either by phone, email, web and walk-in and maximise sales opportunities for repeat and new business
• To upsell appropriate add-ons
• Analyse and define all customer enquiries and ensure they are recorded in the CRM adhering to GDPR at all times
• To self-generate sales by making daily prospecting calls and visiting after-sale departments
• To ensure all customers are offered test drives and part-exchanges road tested and appraised accurately; adhering to company insurance policy at all times
• To build a good rapport with customers to identify their requirements
• To ensure customer expectations and requirements are exceeded by delivering an exceptional service to achieve five-star reviews with Judge service, manufacturer customer view point and Google reviews
• To act with due diligence when negotiating and completing sales transactions and ensure the paperwork is processed in a timely manner
• Monitor and manage the customer journey from vehicle order through to vehicle delivery ensuring preparation and valeting is carried out to customer and company standards
• Ensure customer regular customer contact post delivery
• To adhere to dealer and manufacturer standards
• To undertake company and manufacturer training and Elearning courses to achieve required certification and manufacturer standards
• To use the CITNOW system and send detailed sales videos to all customer enquiries
• Maintain and organise the used vehicle display and new vehicle showroom in accordance with manufacturer and company standards, updating point-of-sale material where necessary
• To maintain good working relationships with staff and customers

Keywords
Automotive. sales, face to face, business development, car

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