Project Coordinator / After Sales Coordinator / Customer Care Coordinator / Customer Service Coordinator
Office, Health & Wellbeing - Furniture industry
COMPETITIVE BASIC SALARY: £25-30k PLUS ATTRACTIVE BONUS
My client are looking to recruit a driven individual with attention to detail, logic and not afraid to take full ownership of the tasks given.
Providing Support for 2 Account managers, Issuing client’s with OC, cross checked against customer PO.
Logistics & Installations
Keeping track of when the goods are ready to collect and coordinating Delivery and Installations (RAMS, DELIVERY NOTE, H&S PROCEDURES TO FOLLOW)
Reporting to account managers that the installation was done, resolving snagging.
Approving supplier and installation invoices.
After Sales customer care, organising service & warranty calls
Accommodative with excellent knowledge of our product portfolio.
Maintenance Agreements and Service visits to be arranged and spread sheet updated
With 24 months warranty we will revisit client’s office when unit is 18 month of age.
Keeping up to date stock records from 3 Warehouses we use.
Uploading photos and surveying our customers about service they have received.
REQUIRED SKILLS AND EXPERIENCE
Excellent client facing and presentation skills to create opportunities for introductions & meetings with clients
A confident and articulate person with strong relationship building skills
Able to deal with pressure, attention to detail, team player
Flexible, able to travel, good international/cultural knowledge
Motivated to be successful.
Well versed in Microsoft Office software (i.e. Word, Excel, Outlook). Xero and languages are also useful.
Experience in working on major projects and delivering on time and snag free.
If you would like to hear more about this exciting opportunity, apply NOW!!
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