Santander Consumer Finance is a leading consumer finance company operating in 13 European countries. We are part of Santander, one of the largest financial groups in the world and our success is down to our people. We recognise that as we help you develop your career you’ll be doing the same for our business.
The Regional Manager is responsible for the management of Retail and Wholesale revenues within the Motor Finance industry. Working within their appointed region with the aim of exceeding performance, quality and service related objectives. The region would incorporate, in rough terms, Hertfordshire, Buckinghamshire, Middlesex, and North London. The successful new recruit will ideally live in the Herts / Bucks area.
Sales & Business Management -To achieve agreed sales targets for specialist motor products within set timescales.
Relationship Management & External Perspective - To Manage and develop a number of complex key business Dealer relationships. Maintain and develop market intelligence for business development and planning to maximise sales.
Business Development & Planning - Set-up plans to achieve sales targets within timescales. Review, monitor and respond as appropriate to business volumes and market conditions to achieve sales targets. Identify and develop quality business opportunities via both new and existing contacts to meet personal targets.
Service & Risk Management - Manage and monitor agreed quality service standards to maximize panel potential in relation to specialist product area. To monitor and control all activities to ensure processes comply with company procedures to restrict risk within company tolerances.
Conduct Risk – Ensure that supporting dealers are compliant when promoting and selling finance, within regulatory guidelines determined by the Financial Conduct Authority
Personal Development - Take responsibility to seek opportunities to improve personal contribution through training and development therefore improving quality standards.
Knowledge, Skills & Experience Required:
- Proven experience of working in a sales and targets environment within the Motor Finance industry
- Excellent and proven track record of achieving sales targets
- Excellent interpersonal and customer care skills
- Strong relationship management skills
- Proven ability to communicate via different methods at all levels
- Proven ability to negotiate and influence both internally and externally
- Thorough understanding of relevant regulatory requirements eg FCA, Money Laundering
- Awareness and knowledge of external marketplace; organisational structures, products, etc
Negotiating/Influencing, Planning & Organising, Relationship Selling, Business Analysis, Decision Making, Drive, Resilience, Communication, Innovation, Customer Orientation, Conscientious, Team working, Monitoring Standards, Coaching
Product Knowledge, Market Knowledge, Legislation, Taxation, Organisational Awareness, Economic Awareness
35 hour week/full time position, home based with a company car.
Should you wish to apply for this position, please email your covering letter and CV to [email protected] and please include details relating to your current remuneration. Applications should be received by 31st July 2016.
Please note that individual applications will not be acknowledged unless it is to be progressed to the shortlist.