We are currently working with a busy main dealership. Our client prides itself on delivering a consistently high standard of customer care at all time. An opportunity has arisen for experienced Senior Service Advisor/ Warranty Advisor to join their current team.
As Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
Duties include: Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
Advise on estimated costs of repairs and work to be undertaken
Sell additional products as appropriate to customers’ needs
Advise on timescales and collection arrangements
Produce job cards on in-house computer system
Update customer and vehicle records
Document all warranty work in accordance with manufacturer policy Preparation and completion of invoices
Requirements 2-years experience as a Service Advisor, preferably with a main dealership Full driving licence Excellent communication skills
Excellent Customer Service skills
Package: OTE £30K-£33K
Contact: Howard at Jago consultants
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