Westover Group is now looking to recruit a Service Advisor and we are looking for people just like you!
The Westover Group is one of the UK’s most successful independently owned retail motor dealership groups operating across Dorset and Wiltshire. The Group now retails over 13,000 cars a year, from 20 locations representing 16 Manufacturers.
Due to continued success, we have an exciting opportunity for an ambitious, motivated, hardworking Service Advisor to join our successful Toyota team in Wallisdown.
Who Are We Looking For?
You will have excellent communication and organisational skills in order to deal with customers face to face or over the telephone, always delivering an exceptional experience for both internal and external customers. At the Westover Group we welcome Service Advisor applications from all individuals, particularly professionals within the Automotive Industry, Retail, Call Centres, Estate Agencies, Banking, Hospitality and Financial Services.
Please Note: To be considered for this position you must possess a full UK driving license.
What Will I Be Responsible For?
Joining us as a Service Advisor, you will be quick to identify the needs of the customers and opportunities to upsell so experience in sales or retail would be advantageous. You will need to work to tight timescales and thrive on the pressure of a very busy service department. Alongside your customer first attitude, you will need to maximise sales, grow customer retention and consistently achieve your targets. A passion for the product and delivering exceptional customer service must be evident in everything you do. With a friendly and professional disposition, you are our principle point of contact for all customer communications whilst their vehicles are in our care.
Rewards, Benefits & Working Week
Joining us as a Service Advisor, you can expect to receive a competitive basic salary plus additional bonuses based on the cumulative performance of the service operation as well as your own sales results. Also including benefits:
- 22 days annual leave, rising to 26 after qualifying length of service with Group;
- Opportunity to join the company pension scheme and Life Assurance;
- Discounts on new vehicle, used vehicle, service and parts purchases;
Your core hours of work will typically be 08.00 to 18.00 on a rota basis to include Saturdays
If you feel you have the motivation, drive and passion - to exceed as a Service Advisor, we want to hear from you. Please click APPLY below.