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Technical & Claims Advisor

  • Job added:   5 February 2016
  • Salary :   Competitive + Benefits
  • Location :   Dordon, Warwickshire
  • Job Type :   Permanent
  • Company :   Hyundai Mobis
  • Contact :   Cassandra Thompson
  • Email :
  • Telephone :   01827 266743
  • Website :  

We have a fantastic opportunity to join our growing business as a Technical and Claims Advisor supporting the Hyundai and Kia dealer network.

This varied and exciting full-time role within a small team supports our Customers through resolving technical inquiries relating to parts, handling claims administration and the identification of parts related quality issues.

Further to this, the successful person will; as part of the team, administer and maintain the UK Parts Master Catalogue; creating part numbers, supersession and pricing.

The Technical and Quality Department also supports training of new dealers when they join the network or where additional training needs are identified.

The ideal candidate will have experience working as a Parts Advisor/ Manager for a main franchised or trade dealer.

Academic Qualifications and Core Skills

  • Minimum 4 GCSE’s or equivalent, to include English and Mathematics
  • IT literacy, particularly with MS Office Excel able to comfortably use multiple systems simultaneously
  • Excellent communicator at all levels, both written and verbal
  • Strong organisation and time management skills with ability to work with minimum supervision
  • Appreciate of quality standards and ability to check components against an engineering drawing

In return, we offer a competitive salary and attractive benefits. 

How To Apply

If you would like to join our business and you think you’ve got what it takes, please apply in writing with a covering letter explaining why you think you are ideal for this role and include your CV, to Cassandra Thompson, HR and GA Officer.  You can send your application by email to; or in writing to: Hyundai Mobis, Ansley Hall Drive, Birch Coppice Business Park, Dordon, B78 1SQ.

Closing date for all applications: 19/02/2016

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