Objectives of the Post:
§ Carry out maintenance and repair work on BMW Group vehicles to a high standard.
§ To achieve a first time fix for all customer vehicles within a timely manner
§ Regular service and maintenance tasks
§ Conduct vehicle health checks to identify any immediate faults or longer term issues.
§ Diagnose vehicle faults using BMW Group diagnostic equipment.
§ Identify required parts and liaise with internal staff to resource them.
§ Provide technical expertise for internal staff, when required, for customer updates.
§ Record all work carried out on job cards.
§ Apply appropriate protective covering to customer vehicles at all times.
§ Ensure own workshop area is clean and tidy.
§ Return tools to their rightful place after use.
§ Maintain a good knowledge of our product range through regular training at the BMW Group Academy
§ Report any faulty tools or equipment immediately.
§ Follow all relevant health and safety requirements.
§ Excellent technical skills.
§ Ability to thrive in a high pressured environment.
§ Target orientated.
§ Enjoy working independently, as well as being a team player
§ Knowledge to interpret technical information, data and diagnosis codes
§ Passion for keeping up to date with new technologies and product development.
§ Good time management.
§ Strong verbal and written communication skills.
§ Computer literate.