Support the Used Car & Extended Warranty manager in the ongoing development and implementation of the Brand's Timeless Used Car / Certified Pre-Owned Programme
Key tasks & responsibilities:
* Support the Used Car and Extended Warranty Manager in the delivery of a competitive used car programme offering and customer proposition
* Regular research and benchmarking of HLS competitor brands used car programmes and materials (Marketing assets, CI, Digital)
* Regular reporting and analysis of used car performance KPIs (for example sales performance and dealer profitability)
* Develop and continually maintain dealer training and operating standards to support the Brand's Timeless programme
* Support the development and delivery of a global used car audit and coaching programme
* Develop dealer marketing and point of sale assets for Timeless (Point of Sale, Marketing, Digital, CI)
* Work together with Parts Operations and suppliers to ensure availability of showroom assets
* Engagement with dealer and regional teams to drive adoption of the used car website platform. Monitoring of listings to ensure compliance to CI and photography standards. Development of reporting toolkit to measure visits, enquiries and conversions.
* Other Ad-hoc projects as required
Qualifications & Experience:
* Degree in a business or technical discipline (e.g. Business, Marketing, Engineering)
* Proven experience in automotive industry role(s)
* Good presentation skills (written and verbal) and ability to use PowerPoint & Excel
* Excellent interpersonal skills and ability to communicate effectively at various levels
* Excellent planning & organisation skills with strong ability to think strategically & tactically
* Strong and proven business acumen
* Good understanding of the Commercial organisation and business processes
* Strong desire to learn and progress through the company management structure
Millbank are an equal opportunities employer and welcome applications from all suitably qualified persons.
Millbank operates as an Employment Agency and Business
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