AM Online

Used Car Sales Manager

  • Job added:   1 August 2018
  • Location :   M16, Salford, Greater Manchester
  • Job Type :   Permanent
  • Reference :   208356883
  • Company :   CV-Library
This exciting opportunity exists within our Inchcape Volkswagen
Retailer in Manchester

**Please note: all candidates must follow the on-line application

With over 250 franchised retailers across the UK offering outstanding
working environments, the brand continues to grow year on year.


Up to 35K depending on experience

OTE 52, 500K

Hours of work

Monday – Friday 9am – 6pm

Saturday ( 1 in 3) 8am – 17.00pm

Sunday 10am – 16.00pm

Ideal candidate will have automotive industry experience as Sales
Manager or Business Manager

Job Purpose: To manage all used vehicle sales processes within the
Volkswagen Retailer.

To achieve used vehicle and finance sales volumes and profit
objectives through motivating and developing the used car sales team
and ensuring that each customer receives excellent customer service

Key Responsibilities

Maintain standards of performance of the used car sales team through
effective coaching and performance management.

Recruit and select the used car sales team members in line with
organisational requirements.

Manage the supply of used vehicles, including setting stocking
policies and a stock profile in line with business requirements.

Monitors used car stock and ensure that agreed liquidation policies
are implemented

Maintain high customer satisfaction levels through the understanding
and adherence to Service by Design and European Customer Survey (ECS)
within the Volkswagen Retailer.

Implement and develop customer follow up systems and procedures to
increase customer loyalty.

Maximise commercial opportunities through developing and implementing
effective and consistent events and campaigns.

Monitors and evaluates customer needs and competitor activity in the
local market, ensuring that campaigns are relevant and targeted.

Liaise with other departments to maintain the accuracy of the customer

Regularly communicates and interacts with members of other departments
to develop the business and the Volkswagen Retailer team ethos.

Maintain a safe and healthy working environment; ensuring staff comply
with Health and Safety requirements.

**Strictly no Agencies

You can apply this job via clicking the button below.

Apply online