This exciting opportunity exists within our Inchcape Volkswagen
Retailer in Manchester
**Please note: all candidates must follow the on-line application
With over 250 franchised retailers across the UK offering outstanding
working environments, the brand continues to grow year on year.
Up to 35K depending on experience
OTE 52, 500K
Hours of work
Monday – Friday 9am – 6pm
Saturday ( 1 in 3) 8am – 17.00pm
Sunday 10am – 16.00pm
Ideal candidate will have automotive industry experience as Sales
Manager or Business Manager
Job Purpose: To manage all used vehicle sales processes within the
To achieve used vehicle and finance sales volumes and profit
objectives through motivating and developing the used car sales team
and ensuring that each customer receives excellent customer service
Maintain standards of performance of the used car sales team through
effective coaching and performance management.
Recruit and select the used car sales team members in line with
Manage the supply of used vehicles, including setting stocking
policies and a stock profile in line with business requirements.
Monitors used car stock and ensure that agreed liquidation policies
Maintain high customer satisfaction levels through the understanding
and adherence to Service by Design and European Customer Survey (ECS)
within the Volkswagen Retailer.
Implement and develop customer follow up systems and procedures to
increase customer loyalty.
Maximise commercial opportunities through developing and implementing
effective and consistent events and campaigns.
Monitors and evaluates customer needs and competitor activity in the
local market, ensuring that campaigns are relevant and targeted.
Liaise with other departments to maintain the accuracy of the customer
Regularly communicates and interacts with members of other departments
to develop the business and the Volkswagen Retailer team ethos.
Maintain a safe and healthy working environment; ensuring staff comply
with Health and Safety requirements.
**Strictly no Agencies
You can apply this job via clicking the button below.