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Workshop Controller

  • Job added:   7 November 2019
  • Salary :   £28,000 - £38,000
  • Location :   Lewes
  • Job Type :   Other
  • Reference :   InAutomotive-10968998
  • Company :   Pembrook Resourcing LTD

Workshop Controller

 

Pembrook Resourcing are currently seeking a workshop controller to join their client’s aftersales department, as a Workshop Controller you will play a key role, ensuring the workshop runs smoothly and efficiently.

You will calculate and manage the use of workshop resources effectively, monitoring staff and workshop performance to maintain standards. As a Workshop Controller you will allocate work to the Technicians based on the mix of skills available and resolve customer queries according to dealership and manufacturers guidelines.

We are looking for a strong communicator to take a customer focused approach to their work and also have the skills to influence others to succeed.


Essential Requirements -

  • You will possess excellent technical knowledge gained in the retail motor industry, as well as previous management experience in a similar role. My client would also consider a technician looking to progress

  • Strong organisational and prioritisation skills

  • Able to take initiative and ownership of issues with a proactive can-do attitude

  • Able to multi-task and switch between task

  • A team player who offers help and support to others

  • Willingness to learn and keep up-to-date with product and technical information

  • Thrives in a high pressured environment

  • Full valid UK driving licence

  • Eligibility to work in the UK

  • Establish and achieve personal objectives as agreed with Group Aftersales Manager.
  • Ensure that the customer reception and displays meet the manufacturer’s quality objectives and staff are developed to achieve maximum customer and own satisfaction
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IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!



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