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After Sales Regional Business Manager

  • Job added:   14 August 2008
  • Location :   Nationwide
  • Job Type :   Permanent
  • Company :   Kia Motors
Circa £45k + car scheme option + excellent benefits package

Field based – Central South Coast England (Hampshire, Dorset, Surrey, Sussex) Kia Motors is one of the fastest growing car manufacturers with one of the most exciting and talked about ranges in the UK. We aim to continually surpass our customer expectations and this, combined with our quality commitment is significantly increasing our popularity. Furthermore, with our state of the art dedicated European factory and a host of exciting new products in the pipeline, Kia Motors has a bright and prosperous future.

We are currently expanding our existing After Sales field team to further support our dealer network to address the critical factors of customer retention, loyalty and recommendation, whilst continuing to develop the network’s commercial performance.

Reporting to the National After Sales Manager you will be responsible for a Region of approximately 16 dealers. You will be tasked with improving dealer after sales’ performance with a focus on customer satisfaction and retention, sales opportunities and profitability. You will also manage dealer service, parts and accessories marketing activities in order to maximise commercial performance in these areas.

You will be of graduate calibre with a strong background in automotive after sales gained at either an automotive manufacturer/importer level or in an automotive dealership within a parts/service management or marketing capacity. Experience of customer satisfaction service level management and dealer after sales commercial operations are essential.

Please send your CV together with a covering letter detailing your current salary to Human Resources, Kia Motors (UK) Limited, 2 The Heights, Brooklands, Weybridge, Surrey, KT13 0NY or e-mail: careers@kia.co.uk

Closing date: 22 August 2008.

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