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Aftersales Programme Manager

  • Job added:   30 January 2008
  • Location :   Nationwide
  • Job Type :   Permanent
  • Company :   Hyundai Motor UK
Competitive salary + benefits – High Wycombe based

In line with our continuing UK growth strategy we are looking for a pro-active manager to focus on developing aftersales programmes across the network to meet HMUK’s strategic parts and service trading plans with a specific emphasis on the customer experience.

Key responsibilities include:
• Developing dealer targeted programmes
• Producing and managing the aftersales bonus and discount strategy
• Managing the full network targeting and reporting system
Alongside developing aftersales programmes, you will also produce and manage the aftersales bonus and discount strategy to ensure industry competitiveness, whilst maximising sales and profit opportunity for the dealers themselves. As well as these initiatives you will also be required to manage the full network targeting and reporting system to enable accurate business planning, performance management and decision-making for both dealers and HMUK.

Critical to the success of all of these initiatives is your ability to build relationships with key members of both HMUK and the dealer network so you will require strong interpersonal and motivational skills and possess the experience and confidence to sell your programmes into key players. Strong project management and organisational skills are a must, as is an eye for detail and quality. Your commercial acumen, combined with advanced Excel and strong analytical skills, will clearly demonstrate the financial benefits of your activities to the business. Experience in market analysis or programme management role in automotive or industrial products is desirable, but not essential..

Hyundai Motor UK, part of the Hyundai Motor Company, the sixth largest car manufacturer worldwide, has ambitious growth plans for the future with the phased introduction of a new generation of outstanding cars to the UK market throughout 2008 and beyond. Supported by a strong marketing campaign, the company’s sales growth will ultimately be delivered via the dealership network and their ability to provide consistently excellent customer service at all levels of their respective businesses..

If you would like to be a key player in delivering Hyundai UK’s growth strategy, please send your CV, including details of your current salary to: [email protected] .

Closing date for receipt of applications is Friday 22nd February 2008..

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