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Assistant Service Manager

  • Job added:   11 May 2010
  • Location :   Bristol
  • Job Type :   Permanent
  • Company :   Heritage Automotive
  • Contact :   Jason Moore
  • Email :   mike.dowling@heritageautomotive.co.uk

Main Duties -

• To facilitate the smooth running of the service operation
• Monitor workshop productivity and the effective use of labour
• Ensure customers are received promptly and courteously at all times
• Work to constantly to improve the quality of customer service
• Assist in resolving complaints through route cause analysis to implementing preventative measures
 

Essential
requirements - 

Ability to demonstrate leadership, communication skills and understand how to motivate and coach a team to achieve demanding targets. Naturally self confident as well as empathetic with team members.

 

Desirable
requirements - 

Previous experience of supervising/managing a team and ability to adapt to several roles to minimise impact of staff shortages.

If you require further information contact mike Dowling

mike.dowling@heritageautomotive.co.uk
 

Heritage Automotive is an equal opportunities employer

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