Automotive Service Advisor
Salary: Industry Leading Package + Excellent Bonus Structure.
Our client is one of the leading and most recognisable Automotive Dealer Groups in the south. Trading for over 50 years, they currently represent a number of marquees including BMW, Kia, Lexus, Mini, Seat, Toyota and Volvo across Hampshire, Wiltshire, Dorset and the Isle of Wight, they currently employee over 350 staff from 19 retail sites.
Due to continued business requirements they are now recruiting for a Service Advisors for their Volvo/Seat Dealership in Salisbury. Reporting into The Service Management Team, the key responsibilities of the role are as follows:
· Dealing with customer requirements for service and vehicle repairs
· Managing all communication via telephone, email and face to face in an efficient and courteous manner
· Ensure high standards of customer satisfaction, managing the allocation and handover of customer service vehicles,
· Liaise with the workshop teams to ensure timely completion of customer’s vehicles.
The ideal candidate will have experience working in a Franchise Dealership on a service desk (or have experience in a similar role with transferable skills). Education standards to degree level of higher would be beneficial however secondary to excellent communication and customer service skills and experience.
His is a fantastic opportunity to join a highly successful Dealer Group, so if you feel you have the skill set then please APPLY BELOW.
Key Words: Technical, Automotive, Workshop, Customer Service, Aftersales Advisor, and Service Advisor.
Key Locations: Salisbury, Wiltshire.