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Best Care Manager

  • Job added:   14 March 2008
  • Location :   Nationwide
  • Job Type :   Permanent
  • Company :   Hyundai Motor UK
Have you got the drive?

Competitive salary + benefits – High Wycombe based

A pivotal role, set to transform our business through process re-engineering and organisational development

Hyundai Motor UK, part of the Hyundai Motor Company, the sixth largest car manufacturer worldwide, has ambitious growth plans for the future with the phased introduction of a new generation of outstanding cars to the UK market throughout 2008 and beyond. Supported by a strong marketing campaign, the company’s sales growth will ultimately be delivered via the dealership network and their ability to provide consistently excellent customer service at all levels.

We have an exciting new opening for a self-motivated and enthusiastic individual to develop and lead our Best Care programme, which focuses on developing the tools, people and processes to deliver consistent and exceptional customer service and build a competitive edge across both HMUK and the dealership network.

Key responsibilities include:
Researching, benchmarking and integrating best practice

Gaining buy-in from key internal and external stakeholders and bringing Best Care to life though our Field Teams

Agreeing operational improvement targets, robust implementation plans, and measures of success that demonstrate tangible returns on investments

You will possess the ability to build strong relationships, coach and motivate others, have an eye for detail and a mindset of continuous improvement so that the Best Care programme becomes part of how we do business.

If you think you have the qualities we are looking for please send your CV, including details of your current salary to: [email protected]

Closing date for receipt of applications is Friday 4th April 2008.

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