Our Client is a very well established and respected multi-franchise retailer, with a reputation for long standing customer retention. A rare opportunity has arisen to manage an extensive service facility, covering six volume brands, employing circa 20 technicians. This facility requires a really energetic “hands on” people manager, who is also able to financially control and market the Aftersales operation, within the designated franchise territories. Supported by well established and managed parts and bodyshop operations, we would envisage the successful applicant having relevant mainstream automotive retail experience, gained in a busy multi-franchise or multi-site environment. A secure, planned and progressive previous career is absolutely essential as there is certainly room for growth to Director level within the medium to long term.
Reporting directly to the Managing Director and business owner, we seek a strong but influential management style, a professional developer of people and profitable results and an ability to liaise with Manufacturer/Importer representatives on a regular basis. With relevant Industry and academic qualifications, a visionary approach to running a modern service operation with an eye for detail will ensure growth in line with each franchise represented.
If you wish to be considered further for this unique opportunity, please email a full CV and covering letter clearly stating your reasons for application and availability for future discussion/interview.
PRE-SELECTION QUESTIONS, “YES” ANSWERS REQUIRED:
1.Do you have an expertise in running and managing franchised business service operations and developing Aftersales retention programmes?
2.Can you show a sustained track record for managing Importer CSI programmes at the highest level?
3.Can you lead and inspire a highly focussed team both internally and liaise with Importer personnel externally?
4.Do you have a charismatic, driven but personable approach to managing people and projects?
5.Are you able to think in an entrepreneurial manner and develop service initiatives to enable future customer retention and growth ?