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Group Service Manager

  • Job added:   2 December 2011
  • Salary :   To £45K salary + benefits + bonus + fully expensed car
  • Location :   Midlands/Central England
  • Job Type :   Permanent
  • Company :   Automotive Retail Group (c/o Southgate Consulting)
  • Contact :   David Southgate
  • Email :   joanne@southgateconsulting.com
  • Telephone :   01235 863 525
  • Website :   www.southgateconsulting.com

We have been asked to identify a high calibre individual with a stable and progressive service background, gained in the volume car sector. This successful privately owned business has multiple brand facilities, representing European marques supported by an extensive Service and Parts operation. Poised for future acquisition and growth, we are looking for an individual who is able to grow with the business to Group Service level in the immediate future, and manage a service operation with ten Technicians, four Reception Staff and Warranty/Administration support.

It is essential that you have operated in a customer driven and dynamic team environment, where internal relationship management with Sales and Fleet departments has been positive and conducive to business growth.

Displaying sound financial management control and understanding, internal and external influence with Senior Management and Head Office staff would be an integral part of the role. Strong IT, Administration and reporting ability is central to the role as well as motivational flair and solid leadership understanding.

If you are looking to progress with a forward thinking, successful and ambitious group free from some structures found in PLC Retail environments, this could be the career you are seeking.
 

Pre-selection questions (YES answers required)

Are you able to demonstrate a sound track record of Automotive Service Management with a Privately Owned Group or PLC environment?

Do you possess well defined Aftersales Management skills and broad commercial acumen?

Can you lead teams both internally and externally?

Have you outstanding communication & influential ability, both externally in an organisation and externally?

Can you work in a calm and organized manner to tight deadlines, whilst offering a relaxed and pragmatic approach to customer issues?

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