Honda Finance Europe is the finance arm of the leading automotive company Honda. They act as support to both dealership and end user providing contract hire, used car service, insurance and payment plans.
We are recruiting a Customer Service Advisor to join an established and professional Customer Service team at their head office. As Customer Service Advisor you will assist with the coordination of new business through relationship building with customers and dealers, as well as ensuring existing customers receive exceptional service at all times.
Passionate about Customer Service, you will be actively contributing towards the achievement of customer service level agreements, problem solving, handling customer enquiries and processing new business applications.
Processing of Dealer Finance cases
Processing and validating agreement documentation
Customer Complaints and enquiries
Customer Settlements and Financial Amendments
Experience within Customer Services is essential as is the ability to remain calm under pressure, take ownership of the role and provide an exceptional level of service at all times. You should be self motivated, methodical and well organised with a passion for pleasing customers, exceeding expectations and a natural ability to forge strong relationships.
You will be able to communicate effectively at all levels, enjoy a challenge and be prepared to give a high level of commitment which in turn will lead to long term career development opportunities.
This role would be perfect for someone looking to progress a career within Finance/Business and enjoys building relationships, working with figures and ensuring business objectives are achieved.
You will receive first class training; enjoy excellent working conditions, competitive salary and benefits package including 25 days holiday, pension scheme, subsidised staff restaurant, on-site parking, healthcare and discounted car loan scheme. Some flexibility on working hours is required.
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Signet Resources is acting as an Employment Agency in relation to this vacancy.