Are you an ambitious individual with great people skills and the desire to succeed? A highly successful and innovative Vauxhall dealer group are currently looking for an experienced Automotive Service Advisor to join their growing team in Heathrow, London. Since they have been established in 2006 they have won many automotive awards including Automotive Management most improved company of the year 2009 award and the Motor Trader 2012 Dealer Marketing Award. With the objective of becoming the leading retailer within the M25 they offer a stable and exciting environment in which their employees can grow with the company.
Reporting in to the Service Manager your main responsibility will be to maintain great relationships with all customers through the provision of great service. You will also be responsible for:
· Dealing with customer requirements for service and vehicle repairs
· Managing all communication via telephone, email and face to face in an efficient and courteous manner
· Ensure high standards of customer satisfaction, managing the allocation and handover of customer service vehicles,
· Liaise with the workshop teams to ensure timely completion of customer’s vehicles.
If you have previous experience as a Service Advisor within the Automotive Industry then that is great however this is not essential, as full training will be provided. As a minimum standard you must have previous experience working in a customer focused environment and be able to demonstrate excellent customer service skills. You will need to have excellent administration skills with the ability to communicate at all levels. This is an excellent opportunity for anyone looking to take the next step in their career as an automotive service advisor to join one of the top Vauxhall dealers in London.
With the offer of an industry leading package and an exceptional bonus structure this is a fantastic opportunity.
So if you feel that you have great customer service and administration skills with the drive to succeed in sales then apply below!
Service Advisor - Automotive
Role based in Heathrow, London