Are you an experienced Senior Service Advisor currently looking for the next step in your career?
We are a family owned company, who pride ourselves on our excellent Customer Service throughout the company. We are main dealers for Nissan , Isuzu and SsangYong, as well as being a Land Rover Approved Service Centre and Bodyshop, and Renault Authorised Repairer.
This is a fantastic time to join our hard-working friendly environment as, due to an increase in demand, we require an experienced Service Advisor to join our Authorised Land Rover Aftersales Team.
Reporting to the Service Manager, you will be responsible for your department's performance on a daily basis with the meeting and greeting of customers into service reception, confirming work requirements, raising and closing job cards, selling additional work, costing and invoicing the completed job and handover of customer vehicles etc.
The successful candidate will:
· Have previous experience working as a Service Advisor in a Franchised Dealership
· Possess a high level of Customer Service.
· Be able to communicate with customers on all levels in order to ascertain their requirements.
You will also have a hands-on approach to the work place, and be motivational and enthusiastic while having the ability to multi task. This is a very busy dealership and you will need to have previous experience working in a fast paced environment, as well as the ability to work well under pressure whilst providing exceptional customer service.
You will need to have a strong people background and you must be able to demonstrate flexibility, drive, commitment and enthusiasm along with willingness to contribute both to the team and more importantly your customers. You will be striving towards achieving your objectives on a daily basis, and ensuring that we deliver an excellent level of customer service, day in, day out.
If this looks like the ideal role for you, and your skill sets match the criteria above then please apply below.