Service Receptionist Required - Luton
As the number one choice for automotive retailing across the UK, Perrys have successfully sold a wide range of new and used Vehicles for over 100 years. Perrys has coverage of over 40 locations spread across England and currently represent 15 brands including Citroen, Fiat, Vauxhall, and Jaguar. It is also part of the AM top 100.
An exciting opportunity now exists for an experienced Service Receptionist to join our Hyundai franchise in Luton.
Reporting in to the Service Manager you will be responsible for the customers first impression of our highly respected dealership. You will also be responsible for:
· Greeting all customers promptly and warmly upon entering the business.
· Directing customers to the required department and individual team member as promptly as possible.
· Ensuring customers have adequate refreshment whilst waiting.
· Ensuring all customer facing areas of the business are clean and tidy.
· Capturing customer details if appropriate and ensure timely follow up.
· Providing regular updates for customers waiting for a specific team member and offering alternatives if available.
· Displaying professional and brand awareness through both face to face and voice channels.
· Ensuring prompt and professional answering of all telephone calls with an accurate transfer to other departments.
We are looking for a professional individual, ideally with existing knowledge of the franchise, who will be able to deliver exceptional customer service and contribute to the smooth and effective operation of the service department.
You must be self-motivated and able to respond to the increasingly sales based demands of the role, as well as being well organised and care passionately about exceeding customer expectations in this important, high profile front of house role.
So if you feel you have the necessary skills to become the face of our highly successful dealership then APPLY TODAY!
Role Based in Luton
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