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Automotive Events
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Technical Support Manager (D1213)

  • Job added:   5 December 2011
  • Salary :   £45-£50K basic, plus bens & fully exp. lease car
  • Location :   Home Counties
  • Job Type :   Permanent
  • Company :   (Automotive Importer c/o Southgate Consulting)
  • Contact :   David Southgate
  • Telephone :   01235 863 525
  • Website :   www.southgateconsulting.com

ROLE OVERVIEW:
We require a fully trained and experienced Automotive Technical specialist (or Trainer) to lead and motivate a team of four Technical Engineers, offering professional support to the Automotive UK Dealer Network. With strong leadership, organizational, motivational and influential ability, this Importer Head Office based role is a chance for a well respected Aftersales Manager, Service Manager, Regional Manager or Technical expert to progress a career with one of the fastest growing brands in the country.

The following skills and characteristics are essential for shortlist consideration, (and these are rigid requirements); technical ability to Master Technician level, competent PC and IT skills, communication and influential flair both externally and internally, ability to remotely and centrally manage a small team and the calm ability resolve technical problems professionally and efficiently. It is the balance of technical understanding/competence together with managerial sensitivity and resolution delivery that will separate short list candidates from other applicants.

If you are seeking a challenging, secure and fast paced environment to work in, with a chance to grow with a business that has had exceptional success, then this could be the career for you. A generous basic salary is enhanced with substantial company benefits, car and lease car options.


Pre-selection questions, “yes” answers required:
Are you a technical expert working in a similar capacity with an automotive Importer, or in a very customer focused retail dealership environment?


Can you demonstrate strong leadership/motivational qualities and balance people development with the delivery of detailed technical resolutions to Dealers, Head Office staff and customers alike?


Can you demonstrate competent IT and computer literacy skill?


Are you able to work in a rapidly developing business with changing priorities?


Can you work in a calm and organized manner to tight deadlines?
 

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