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Technical Support Specialist

  • Job added:   20 April 2007
  • Salary :   £33.2k Ote
  • Location :   Nationwide
  • Job Type :   Permanent
  • Company :   The Mercedes Car Group
  • Email :
Up to c£33,200 OTE + Advantageous Car Scheme
The Mercedes Car Group, part of the DaimlerChrysler Group, is renowned worldwide for automobiles of the highest style, quality and safety. Dedicated to engineering excellence and the highest standards of customer care, we recognise that our ongoing success is only achieved through the talents of our people.
Working within the Service Quality Department, Mercedes Car Group (MCG), you will provide technical support to authorised MCG network dealers via the technical assistance Centre helpdesk. Managing enquiries until resolution, you will liaise with relevant production plant specialists on technical issues and also be responsible for analysing field reports and dealer enquiries.
Working well under pressure with a drive to resolve issues, you must be flexible, self-motivated and excellent customer handling skills. IT literate with previous motor experience, you will have a relevant motor vehicle qualification. Your ability to analyse and compose quality reports and solve technical problems is essential.
For a full description of the position and details of the position and details about the kind of person we are looking for visit
You can also apply by sending a full CV stating why you feel you are right for this position to by Friday 11th May 2007.
DaimlerChrysler values diversity and welcomes applications from all sections of community.

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