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Technical Support Specialist

  • Job added:   11 January 2008
  • Location :   Nationwide
  • Job Type :   Permanent
  • Company :   Mercedes-Benz
Up to c£34,200 OTE + Advantageous Car Scheme Mercedes-Benz is renowned worldwide for automobiles of the highest style, quality and safety. Dedicated to engineering excellence and the highest standards of customer care, we recognise that our on-going success is only achieved through the talents of our people.

Working within the Service Quality Department, Mercedes-Benz Cars, you will provide technical support to authorised MCG network dealers via the Technical Assistance Centre helpdesk. Managing enquiries until resolution, you will liaise with relevant production plant specialists on technical issues and also be responsible for analysing field reports and dealer enquiries.

Working well under pressure with the drive to resolve issues, you must be flexible, self-motivated and have excellent customer handling skills. IT literate with previous motor industry experience, you will have a relevant motor vehicle qualification. Your ability to analyse and compose quality reports and solve technical problems is essential.

For a full description of the position and details about the kind of preson we are looking for, visit

There you will also find information about our highly attractive flexible benefits package and details on our car schemes.

You can also apply by sending a full CV stating why you feel you are right for this position to by 28th January 2008.

Mercedes-Benz values diversity and welcomes applications from all sections of the community.

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