Competitive Salary and Benefits Packages.
Based in the UK with European travel.
In partnership with a key client, Ford Motor Company Limited, we are recruiting for a number of roles for the European Warranty Audit function covering the Ford, Jaguar and Land Rover brands. These roles will be based in the UK but some European travel may be involved.
The roles will require extensive knowledge of Aftersales operational processes including Dealer repair workshop and administrative procedures, root cause analysis techniques and Block Exemption Regulations. Ability to speak and read additional European languages, knowledge of Ford, Jaguar and Land Rover brands and warranty processes would be advantageous as would knowledge of technical audit procedures.
The roles include:
WARRANTY AUDIT PROJECT MANAGER
Up to £40k plus benefits FMC 1
AUTHORISED REPAIRER WARRANTY TRAINER
Up to £35k plus benefits FMC 2
INTERNAL TRAINER AND QUALITY MANAGER
Up to £35k plus benefits FMC 3
Up to £35k plus benefits FMC 4
Up to £35k plus benefits FMC 5
As the leading supplier of outsource solutions and the largest training provider to the Automotive sector you will be employed by Carter & Carter Group plc working as part of the European Warranty Audit team, representing the Ford group brands. This is an opportunity to work with a range of premium and renowned brands and for you to demonstrate your expertise in aftersales and warranty procedures.
Excellent verbal and written communication and an acute attention to detail are core requirements. Successful candidates will be highly self disciplined, diligent individuals with a desire to deliver outstanding levels of customer service to the client and the respective networks.
In order to apply or request further details, please send your CV and current salary details, quoting the appropriate job ref: to:
firstname.lastname@example.org or by post to: Human Resources Department, Carter & Carter Group plc, Mere Way, Ruddington Fields Business Park, Ruddington, Nottingham, NG11 6JZ.