AM Online

Web-based Sales Improvement Coaches (i-Coaches)

  • Job added:   20 December 2013
  • Salary :   Office-based role, substantial basic and OTE of up to £30,000 with benefits.
  • Location :   Stokenchurch
  • Job Type :   Permanent
  • Company :   ttl Automotive
  • Contact :   NA
  • Email :
  • Telephone :   NA
  • Website :

 part of an exciting new coaching team.
ttl automotive is a talented team of people that bring out the best in a business.  We are a key service provider to Volkswagen Group UK and now have two exciting opportunities for experienced Sales Improvement Coaches.

The Role

The main responsibility of the i-Coach’s role is to drive improvement in inbound telephone call handling, sales process and behaviours within the Retailer network.  The majority of your time will involve coaching and training retailer sales staff via a web-based portal using the latest video conferencing technology. 

Main Tasks and Responsibilities
- Communication and Training;  You will participate in the development and delivery of coaching sessions.  You will also develop effective behavioural change mechanisms
- Retailer Team Buy-In;  Agreeing and setting ‘SMART’ performance improvement actions
- Continual People and Business Development;  Deliver performance improvement coaching using the telephone and the virtual classroom
- Organisation;  Plan coaching events and support the Project Manager in prioritising Retailer participation in the programme based on objective criteria

The aim is to ensure that all Retailers are engaged in driving sales performance and profitability.

The ideal candidates will possess a passion for helping other people improve their performance within the sales arena as well as possessing excellent communication skills, both face-to-face and over the telephone.  You will be an engaging individual who can inspire others to achieve results and encourage sustainable behavioural change.  Experience of utilising key performance indicators to continually monitor results and identify areas for improvement would be beneficial.  Experience within the automotive industry is desirable but not essential.

In return you will have the benefit of working with a number of professionals with a wealth of experience within the automotive industry who are happy to support fellow colleagues.  The successful candidates will also be offered the opportunity to obtain an IMI certified accreditation in Coaching as part of a comprehensive performance development plan, which could ultimately lead to career progression within our expanding organisation.

Are you passionate about encouraging others to improve their sales performance?  If so, please apply by sending an up-to-date CV and covering letter (quoting your current package) to quoting reference VWVICH.

Thank you for your time to apply to ttl automotive.  Please note, due to the high volume of applications we receive, we are unfortunately unable to respond to every applicant.  Therefore, if you have not heard from us within 10 working days please assume your application has been unsuccessful on this occasion.