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Workshop Controller

  • Job added:   27 January 2006
  • Location :   Nationwide
  • Job Type :   Permanent
  • Company :   Citroen Retail Group
  • Telephone :   01753 843400
  • Website :   http://www.thinkcitroen.co.uk
Glasgow

Salary: £competitive + Benefits

Here at Citroen Retail Group, the largest division of Citroen UK, you couldn't ask for a better place to work - great jobs, great product, great benefits and most importantly great people. On top of this, we have fantastic career and development opportunities, so read on and find out more about this one.

Here's what you can expect to be doing in the job.

  • Taking responsibility for the Workshop to maximise hours sold on a daily basis so that Service department targets are exceeded.
  • Supervising and coaching your team to improve Technician efficiencies and maximise up sell opportunities.
  • Creating a "right first time" attitude in the Workshop to improve the customer experience, so they return time and time again.
  • Ensuring approriate Citroen Aftersales Norms and Standards are achieved. Here's what you'll have to be able to do the job.
  • Good general standard of education, including a technical motor trade qualification.
  • Substantial technical experience and demonstrable exposure to customers, preferably within a Group environment.
  • Excellent leadership skills, including the ability to engage, motivate and coach both individuals and teams.
  • Good working knowledge of DMS (Kerridge, ideally) and Workshop efficiency application (preferably Timepro).
  • A process and best practice approach, along with a level head and a high degree of personal integrity.
  • Resilient, with a positive outlook, and a clear desire and personal motivation to exceed targets.

    Here's what you'll be given for doing the job.

  • Competitive salary and lucrative bonus scheme.
  • 26 days annual holiday.
  • PSA Peugeot-Citroen Stakeholder Pension Plan (includes company contribution).
  • Discounted lease vehicle scheme and Share Incentive Plan (subject to qualifying period).
  • Many other benefits, such as Childcare Vouchers, discounted Dental insurance, etc.
  • Plenty of training and development and career opportunities.

    Want to find out more? To find out more please log on to www.thinkcitroen.co.uk or call our recruitment hotline on 01753 843400. Interested? Please send your CV and Salary details to [email protected] or pop into Citroën Glasgow, located at 58-68 Finneston Street.

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