Role: Workshop Controller
Salary £ Competitive + Benefits
Our client is one of the countries largest privately owned motor vehicle retailing groups representing a wide range of marques across 15 sites and are proud to be a successful member of the AM100.
Like most family businesses, they developed from modest beginnings. In 1966, they opened the first business in Hanley, Stoke-on-Trent. It was, and still is, renowned for a warm, friendly and personal service, with an emphasis on customer satisfaction and outstanding value for money.
Due to their continued success they are currently seeking a Workshop Controller to join their Accident Repair Centre in Stoke-on-Trent.
Working closely with the Body Centre Manager you will have the drive and determination to exceed workshop hours and targets on a monthly basis. You will be responsible for the day to day running of the workshop and ensuring the repair technicians achieve their daily targets.
Key responsibilities of Workshop Controller:
· Achieving and striving to exceed all targets through an efficient paint & body centre operation whilst managing Key 2 Key targets as set by our work providers
· Plan and adjust the workload of personnel to match their skills and abilities through the use of the Body Centre’s computerised systems
· Maintain quality control on all vehicle repairs to ensure the highest level of customer satisfaction whilst dealing with customers calmly and sensitively
· Ensuring departmental compliance with company policy and procedures, manufacturer agreements, industry guidelines and all health & safety legislation
· Maintaining good housekeeping of the workshop including the maintenance of tools and equipment in line with the manufacturer’s maintenance schedule
· Undertake all other duties and responsibilities as requested by the Body Centre Manager
The successful candidate will be numerate, articulate, and computer literate and have a proven track record in a Body Centre environment. You will be expected to operate in a ‘hands-on’ manner assisting the workshop productive team, where necessary, to ensure deadlines are met. Experience of working in a vehicle paint and body repair centre, operating at a similar level of responsibility is preferred but not essential. You must carry a full and current UK driving licence.
For the successful candidates they offer a competitive salary plus all the benefits you would associate with working for one of the UK’s largest and long established family owned Motor Groups
If you are ambitious, reliable, hardworking and want to succeed then please apply below.