Are you currently a Workshop Team Leader with Commercial Vehicle experience?
My Client is a leading automotive group with superb workshops. They have an immediate and urgent vacancy for a Workshop Team Leader with responsibility for their commercial vehicle workshop.
•Ensures full utilisation of workshop available labour and resources to achieve planned operational targets
•Supervises subordinates to produce quality work.
•Assists the staff technically and trains them
Key Results Areas
•Allocates job cards and manages technicians to maximise the throughput by aligning jobs to skill sets within team
•Ensures that the technicians carry out the jobs within the allotted time.
•Ensures the most effective use of available time and equipment.
•Ensures all pre-orders are approved and obtains customer approval for all additional work.
•Recommends warranty jobs for the approval of either Service Manager, Workshop Manager. In absence of both Managers, approval can be obtained by the Warranty Supervisor.
•Ensures the workshop observes all warranty process conditions, and supervises the correct tagging and storage of warranty parts.
•Ensures all required information on each job card for each job is properly maintained.
•Identifies and organises staff training needs for improving technical knowledge and job performance.
•Gives practical assistance, on-the-job training and technical advice to subordinates.
•Informs the concerned Service Advisor and Workshop Manager if necessary on any unclear working instructions or costly extensions on the repair.
Qualifications & Experience
•Diploma or equivalent in Mechanical / Automotive or related field
•5 - 8 years relevant experience in a fully equipped automobile workshop
•Customer service oriented
•Stress Management aptitude & problem solver
•Firm and organised, with leadership skills
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