A board member in charge of Toyota's product quality believes the company is still in crisis mode a year after it was hit by a global recall which affected over 12 million vehicles.
Shinichi Sasaki, Toyota’s board member responsible for quality, told the Financial Times, that the crisis was not over and said that if the company stepped down the level of its efforts “it may mean we are sowing the seeds of crisis once again”.
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UK-based Toyota dealers had to deal with 180,865 recalled vehicles at the start of this year. Dealers were praised at the time for how well they handled the process.