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Bosch launches online service booking for independent garage members

The Bosch Car Service independent garage network has launched a new online booking service.

The system, which has been in development over the past year, was launched to provide customers with a simple-to-use facility through which to book their vehicles in for a number of different services.

Howard Price, concept manager, said: “Our new, carefully constructed online booking tool combines convenience and ease-of-use to help ensure that getting a car serviced is an easy and hassle-free experience for our customers.

"New developments such as the launch of our online booking system ensure that we, as a network, stay at the forefront of our industry and are able to offer our customers the best possible service.”

Customers can book a range of services such as Gold, Silver and Bronze services, MoTs and various repair jobs.

The system also shows customers the cost they can expect to pay for each service they have booked.

“We wanted to make sure our online booking facility reflected the Bosch Car Service brand values, which put convenience and transparency at the forefront,” added Howard.

“We pride ourselves on our excellent existing relationship with our customers – our most recent annual customer satisfaction survey revealed that 99% of our customers would recommend us to a friend – which is why the facility was built with the customer in mind."

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