About Marketing Delivery
Marketing Delivery is the leading eCRM and social media agency for the UK motor retail sector. Using data from the dealer’s DMS, showroom and aftersales systems, Marketing Delivery creates and distributes personalised, carefully timed, mobile-optimised customer communications – including email, SMS and social media messages – that improve conversion, satisfaction, retention and reputation.
- Dealers use Marketing Delivery solutions to engage with customers and prospects throughout the buying and ownership cycles.
- Tailored eCRM sales and aftersales campaigns are deployed via mobile-responsive email and SMS, reaching a wide audience in a highly productive, cost-effective and measurable way.
- For customer communication via social media channels, Marketing Delivery can provide tactical, campaign-specific support, or a fully managed outsourced service encompassing everything from researching and publishing content, to training dealership staff on what and how to post.
Anna Ling, Marketing Manager for Swansway Motor Group explained, “We’ve worked with Marketing Delivery for the last four years and our synergy continues to strengthen. Their account management team is second to none and we really value their strategic thinking. We now have seamless integration of our CRM and social advertising, resulting in a better ROI for us and a better experience for our customers. Simply superb”.